Arbitration Policies

General Rules & Policies

North Toronto Auction reserves the right to interpret all rules relating to the terms and conditions of doing business at the auction and arbitration policies affecting vehicles. Policies are subject to change without notice.

  1. Registration & Attendance at a Dealer-Closed Auction

 

  1. Only licensed motor vehicle dealers approved by the auction may do business and must supply the following:

 

  1. A completed registration application signed by the owner.
  2. Copy of valid OMVIC dealer’s license.
  3. Copy of declaration of registration or incorporation of a company.
  4. Copy of sales tax license.
  5. H.S.T. registration number
  6. Copy or drivers license.
  7. Business and credit references.
  8. The names of salespersons valid OMVIC numbers and signatures of any persons that will be authorized to have auction privileges.
  9. Out of province buyers are required to have proper exemption license issued by OMVIC.
  10. Copy of Insurance policy.

 

  1. It is the dealer’s responsibility to IMMEDIATELY notify the Auction of any material changes in the above, including authorized personnel.

 

  1. The photo identification will differentiate between Authorized Dealers and others listed below:

 

a) Registrants (Authorized Dealers)

b) The registrar, deputy registrars, the director, deputy directors, investigators appointed under subsection 18 (1) of the MVDA 2002 and persons designated by the registrar under subsection 15 (1) of the MVDA 2002.

c) The following persons if they attend for a purpose other than acquire an interest in a motor vehicle:

  1. Law enforcement officers
  2. Employees or agents of the person arranging for and conducting the auction if they are acting for the purpose of the auction.
  3. Directors and officers of the person arranging for and conducting the auction if the person is not an individual
  4. Persons in the company of the person arranging for and conducting the auction or in the company of a director or officer or that person.
  5. Employees or agents of a seller of a vehicle at the auction who attend the auction for the purpose of the sale of the vehicle by the seller.

 

No other auction guests or drivers will be allowed in the restricted bidding area.

 

 

Buyer/Seller Payment Terms & Storage Charges

 

1) No vehicle is allowed to leave the auction premises without a release slip/ gate pass and is paid in full.

2) Full Payment for all purchases is required on auction day.

3)       New dealer registrants will be required to provide certified funds for up to 90 days or as decided by auction management

 

4)       Purchased vehicles are to be removed immediately.  Any purchased vehicle left at the auction longer than seven days will be subject to a storage charge.  The auction claims no responsibility for these vehicles.

 

5)       For the protection of our buyers and sellers, we hold Cheque and Ownership Insurance with Auction Insurance Agency (A.I.A). This policy requires that we adhere to the following:

 

  1. Personal or counter cheques are not acceptable.
  2. All purchases must be paid for on auction day.
  3. No post dated cheques will be accepted
  4. Purchases over $50,000 must be pre arranged with auction management.
  5. Larger purchases must be paid for by issuing cheques in multiples of $50,000.

 

6)       Selling dealers may pick up their cheques after 3:00 pm the day of the auction. Expenses and outstanding accounts receivables will be deducted.

 

7)       Accounts Receivables are too be paid net term 30 days.

 

 

 

The Seller/Buyer Relationship at North Toronto Auction

 

Both Sellers and Buyers have responsibilities to adhere to in order to complete any sale transaction.  The following is assumed in any sale at the auction:

 

a)       The seller represents his cars, not the auction. The auction acts as an agent only between buyer and seller.

 

b)       The seller guarantees to the auction in his/her representation as owner, that he/she has the right to transfer the vehicle(s) with good title and that the vehicle(s) are free and clear of all liens and encumbrances.

 

c)       Any stipulation, promise or guarantees made between buyer and seller must appear in writing on the contract before it becomes part of the transaction. The auction assumes no responsibility for verbal commitments.

 

d)       Sellers must ensure that all representations and declarations are properly made, odometer reading and model year posted on the window are accurate and the vehicle is properly represented at the block. Sellers must also verify the lowest acceptable bid (firm price) they will take to sell the vehicle. Errors, omissions, misrepresentation by or on behalf of the seller are subject to arbitration and can lead to negating the sale.

 

e)       Buyers must ensure that the model year, serial numbers, odometer reading, trim codes and any arbitratable items that are not declared are verified prior to leaving the auction premises. Failure to do so eliminates the ability to have any given sale reviewed in arbitration.

 

f)        All guaranties as stated by the Seller are those of the Seller only.  The Seller understands that the sale light/video display is a binding arbitration representation of vehicle condition, and is therefore responsible for ensuring that their vehicles sell under the correct light in the lane. The seller is responsible to verify the accuracy of all announcements and other information regarding the vehicle including condition reports, pictures, online listings, catalogues, vehicle markings, handouts, inspections or other verbal or written statements

 

Vehicle Identification Numbers (VINS)

 

 

  1. No vehicle will be offered for sale without the serial plate or proper identification. Seller is responsible for verifying VINS on all units consigned to the auction. Buyers must check all VINS with the manufacturer immediately to ensure valid warranty, mileage and to protect against insurance write-offs.

 

  1. Those vehicles having a reassigned VIN plate by the authorities in place of the original VIN plate must be announced or will be subject to sale cancellation or Buyer return. North Toronto Auction reserves the right to refuse the sale of any vehicle in which the VIN plate appears to be altered in any way.

 

  1. Units missing, tampered, or having illegible ID warranty stickers that do not match the serial number (VIN) are subject to police inspection before being offered for auction.

 

 

Phone or If Bids

All If/Phone Bids will be considered binding between the buyer and seller for 30 min after acceptance of the high bid.  After the 30 minute time period has passed, the potential buyer is no longer obligated to take the car if the selling dealer did not accept the original bid.

 

Proxy/Absentee Bids

 

Proxy Bids will be accepted after the buyer has filled out the appropriate agreements.  Auction staff will not bid on behalf of any buyer via phone. Additional fees for Proxy bids may apply.

 

Vehicle Insurance & Responsibility

 

 

North Toronto Auction assumes no responsibility for damage due to any vehicle in any case of the following:

 

  • Natural Disaster
  • Damage to engine block by frost or low fluid levels
  • Fire
  • Theft
  • Vandalism
  • Yard damage

 

The auction does not provide insurance coverage on vehicles except public liability for its own negligence. Sellers and buyers must carry their own physical damage, fire and theft insurance while the vehicle is in the care of North Toronto Auction.

 

Anyone caught tampering with or removing parts from vehicles will permanently banned from the auction. Dealers are responsible for the conduct of their drivers and all representatives.  In all cases, the police will be notified.

 

Price Boosting

 

Dealers "price boosting" (shilling) their own, or other dealers vehicles expose themselves to permanent removal of all auction privileges and will be responsible for all auction fees lost because of their actions.

 

Off-the-Block/In-Between Sales

 

All vehicle sales in which the North Toronto Auctioneer does not state the selling price of the vehicle or “sell under the hammer” is considered an “Off-The Block Sale”.

 

 

a)       All “Off-the- Block Sales” are conditional until the buyer signs the sales contract or appropriate document for the vehicle signifying they have inspected and accepted the vehicle.  Until the appropriate document is signed, the sale is not binding to either party.

 

 

b)       Sellers may guarantee “Off-the-Block Sales”, but must do so in writing. Vehicles sold after crossing the block are still subject to the conditions noted on the North Toronto Auction sales contract. These transactions are subject to the terms noted in the Disclosure/Discovery section of the policies.

 

c)       Buyers are cautioned to inspect “Off-the-block Sales” vehicles very carefully and verify the condition of the vehicles before purchasing. No backyard dealings. All vehicles sold on auction premises must be transacted through the office. Any dealer violating this policy will lose auction privileges and will be responsible for auction fees.

 

d)       All vehicles consigned must be processed through the auction without exception. Vehicles sold before reaching the auction block will be auctioned in the new owner's name. It could be sold a second time or result in a "No Sale". Either case, normal auction fees will apply.

 

 

e)       No backyard dealings. All vehicles sold on auction premises must be transacted through the office. Any dealer violating this policy will lose auction privileges and will be responsible for auction fees.

 

 

 

Former USA Vehicles

 

Former USA vehicles must be pre-authorized by auction management before they are sold. Vehicles originating for the U.S. require a valid Ontario ownership. Vehicles must be approved by Canadian Border Services, Transport Canada, and the Ministry of Transport.  All appropriate service and recalls must be performed by the selling dealer prior to the vehicle being auctioned.

 

North Toronto Auction Right of Review

 

North Toronto Auction reserves the right to review any audio/video documentation to verify the accuracy of a sale.

 

Operational Expense

  1. Auction vehicles requiring pushing, towing or fuel will incur additional fees.

 

  1. North Toronto Auction reserves the right to repair any non-operative vehicle requiring repairs of $300 and under in order for the vehicle to cross the auction block  without permission of the consignor.

 

 

No-Sale Vehicles

 

No sale vehicles can be re-run at the end of the auction by request by the seller. A "re-run" fee will apply. Vehicles consigned to auction that do not sell will automatically be re-consigned to the next available auction. Seller is responsible for registration/no-sale fees incurred. All vehicles that have crossed the block are eligible to sell after auction. Regular fees apply to "in-between" and "off the block" sales.  North Toronto Auction does not store vehicles.

 

 

Ownerships/Liens

 

  1. All ownerships must be the original copy, in the selling dealer’s name.

 

  1. Ownerships not received by the deadline indicated by North Toronto Auction will incur a late ownership fee.

 

  1. Selling dealers will not receive Cheques until proper ownership is received.

 

  1. Selling dealers will not receive any proceeds from North Toronto Auction until all liens have been cleared and the release has been approved by North Toronto Auction management.

 

  1. North Toronto Auction will suspend or revoke the offending dealer’s auction privileges and will contact the proper authorities.

 

 

Government Inspection

 

All vehicles registered/sold at North Toronto Auction are subject to inspection, with or without prior notice, by the RCMP, Provincial Police, local police authorities, OMVIC or other like agencies.

 

 

Responsibilities for Online Buyers

 

 

  1. The Buyer is responsible for understanding the Online Bidding/Proxy Bidding and Buy Now procedures for online buying channels.

 

  1. It is strongly encouraged that an Online Buyer should have a Post Sale Inspection (PSI) on vehicles purchased.

 

 

North Toronto Auction Light & Tote Board System

All vehicles consigned to auction must be declared under the North Toronto Auction light system.  The seller is responsible for making sure their consigned vehicle is sold under the appropriate light.  The buyer is responsible to observe and understand the light system which will identify the conditions of sale.

 

All vehicles will be sold under the following light system:

 

Green Light: The green light indicates an “OK Vehicle”.  Vehicles sold under the green light are subject to all of the auction’s arbitration rules.  Issues regarding vehicles sold under the green light must be reported to the auction within the appropriate timeframes.

 

Yellow Light: The yellow light indicates a “Seller Declaration”.  The seller has disclosed a condition therefore limiting the arbitration of this vehicle.

 

Blue Light: The blue light indicates an “Odometer Declaration”.  The seller is declaring that there is a disclosure to be made with the odometer or present odometer reading.   All odometer disclosures must be accompanied with the blue light.

 

Red Light: The red light indicates “As Is”.  The vehicle is not subject to arbitration except those qualifying for extended arbitration.

 

The yellow and blue lights can be used in conjunction with either the green or red light.

 

 

Tote Boards

Tote Boards are available to the auction participants as a guide only.  In the case of a discrepancy, the auctioneer’s announcements will supersede the reading on the tote board in all cases.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

North Toronto Auction Arbitration Policies

 

No vehicle will be placed in the arbitration process unless paid for in full by the buyer. A Buyer should remember that they are purchasing USED vehicles which may have minor defects and have been exposed to certain levels of wear and tear.   Please ensure you satisfy yourself before you bid

 

Sales Channel & Time Periods

 

The North Toronto Auction arbitration policies are channel specific. The sales channels and their arbitration deadlines are provided in the chart below:

 

Sales Channel

Arbitration Type

Deadline (Auction day is Day1)

In-Lane

 

Purchases made by a buyer on North Toronto Auction location property

 

 

Regular

End of Auction Day

In-Lane

 

Purchases made by a buyer on North Toronto Auction location property

 

 

Extended

Seven Days

On-Line

 

Purchases made by a remote bidder via the Internet

Regular and Extended

2 calendar days upon verified receipt not to exceed 10 calendar days from purchase.

 

Off-The-Block/In-Between Sales

 

Purchases made between auction dates facilitated by NTA staff

Regular

24 hours from time of purchase

Off-The-Block/In-Between Sales

 

Purchases made between auction dates facilitated by NTA staff

Extended

Seven Days

 

 

Post Sale Inspections & Time Frames

Purchase of a Post Sale Inspection (PSI) may increase arbitration timeframes of items covered in the PSI.  North Toronto Auction will attempt to inform Seller of any pending PSI or arbitration resulting from the Sale

 

 

Seller Disclosure Chart

Seller Required Disclosure & Declaration

Explanation of Required Disclosure

Arbitration Deadline

Time Frame is from Auction Day

(Auction Day is day 1)

Buyers may have recourse after the deadlines with industry authorities.  After the Deadlines, North Toronto Auction will not get involved in subsequent disputes.

Former Police Vehicle

The Seller must disclose if a vehicle at any time that has been used as a police vehicle.  Applies to both marked and unmarked vehicles.

Extended-Seven Days

Former Emergency Service Vehicle

The Seller must disclose if a vehicle at any time that has been used as an Emergency Service vehicle.  Applies to both marked and unmarked vehicles.

Extended-Seven days

Former Daily Rental

The Seller must disclose if the vehicle was previously used as a daily rental vehicle (unless the vehicle was subsequently owned by a non-dealer).

Extended-Seven days

Former Taxi/Limousine

The Seller must disclose if the vehicle was previously used as a taxi or limousine.

Extended-Seven days

Vehicle has sustained Fire damage

The Seller must disclose if the vehicle has at some point sustained damage caused by fire

Extended-Seven days

Vehicle has sustained Flood Damage

The Seller must disclose if the vehicle has at some point sustained damage caused by liquid immersion as that has penetrated to the level of at least the interior floor boards.

Extended-Seven days

Manufacturer’s Badges or Decals have Been Changed or Modified

The Seller must disclose if any badge or other indication on the vehicle relates to a different model than the model of the vehicle.

Day of Auction

Anti-Lock Brake System is Inoperable

Seller must declare when a vehicle needs substantial repairs to the anti-lock brake system requiring over $750 CDN (on a non-cumulative basis) to repair as per the Standard Mitchell System (if equipped).

Day of Auction

Airbags are Non-Operational/Missing

The Seller must disclose if the vehicle’s airbags are missing or not operational

Day of Auction

Structural Damage or Structural Alteration

The Seller must disclose if the vehicle had sustained damage or received alterations to the structure affecting the integrity as per the original or advertised production specifications. Structural Damage will be determined as per the current NAAA Structural damage policy.

Extended-Seven days

 

 

Pollution Control Equipment is Inoperable

The Seller  must disclose if any of the pollution control equipment is inoperable as per government standards

Day of Auction

Alternate Fuel or Conversion

The Seller must disclose if the vehicle has or once had an alternative or dual fuel system.

Extended-Seven days

Accident Repair Dollar amount

The Seller must declare a vehicle to be Accident Repaired if a vehicle history report (e.g. CarProof, AutoCheck, CARFAX, Lease Return Questionnaire) or other industry accepted information source indicates repair for single incident damage of $3,000 or more. If the dollar value of the Accident Repair is known, it must be declared. If the Seller believes that a vehicle history report is incorrect, it is the Seller’s obligation to get the report corrected within the arbitration period or risk having the sale cancelled.

 

 

Day of Auction

Vehicle has Had Two or more Adjacent Panels Replaced

The Seller must disclose if the vehicle has had two or more adjacent panels replaced.

Extended-Seven days

Vehicle has Repaint (Current or Previous Model Year only)

The Seller must disclose if the vehicle has been subject to re-paint work if the vehicle year is in the current or previous year.

Day of Auction

Manufacturer’s Warranty Has been cancelled

The seller must disclose if the vehicle’s Manufacturer warranty has been cancelled if the vehicle should still be under the manufacturer warranty at the time of the purchase

Extended-Seven days

Former Out of Province Vehicle/USA vehicle (In the previous seven years)

Seller must disclose if the vehicle was at one time registered in another jurisdiction other than Ontario.  Seller must disclose where the vehicle was registered.

Extended-Seven Days

Air Conditioning Is Inoperable

Seller must declare when a vehicle needs substantial repairs to the Air conditioning system requiring over $750 CDN (on a non-cumulative basis) to repair as per the Standard Mitchell System if equipped.

Day of Auction

Odometer Issues

The seller must day when the vehicle’s odometer is one of the following:

  • Odometer is in Miles
  • Odometer is five Digit
  • Odometer is broken/faulty
  • Odometer has been Replaced and not declared

 

 

Day of Auction

Distance Travelled Discrepancies

Sellers must declare when there is a distance travelled discrepancy. Disclosure is required when::

 

The seller cannot determine the total distance the vehicle has been driven but can determine a distance the vehicle has been driven as of some past date, that distance and date, together with a statement that “the total distance the vehicle has been driven is believed to be higher.”

 

OR

 

The seller cannot make any type of determination as to total distance driven or as to distance driven from a past date, that “the total distance driven is unknown and may be substantially higher than the reading shown on the odometer”

 

The phrases TKU (True Kilometers Unknown) or TMU (True Miles Unknown are not acceptable disclosures.

Extended-90 Days

 

After the 90 day period, recourse needs to taken up with proper authorities by the buyer.

Vehicle Brands in Ontario or any other Jurisdiction:

  • Branded Salvage
  • Branded Irreparable
  • Branded Rebuilt

Seller must declare any vehicle brand in Ontario or any other jurisdiction.

Extended-Seven Days

Transmission Problems

Seller must declare when a vehicle needs substantial repairs to the transmission requiring over $750 CDN (on a non-cumulative basis) to repair as per the Standard Mitchell System

Day of Auction

Engine Problems

Seller must declare when a vehicle  needs substantial repairs to the engine requiring over $750 CDN (on a non-cumulative basis)  to repair as per the Standard Mitchell System

Day of Auction

Sub Frame Problems

Seller must declare when a vehicle  needs substantial repairs to the sub-frame requiring over $750 CDN (on a non-cumulative basis)to repair as per the Standard Mitchell System

Day of Auction

Power Train Problems

Seller must declare when a vehicle  needs substantial repairs to the power train requiring over $750 CDN (on a non-cumulative basis) to repair as per the Standard Mitchell System

Day of Auction

Suspension Problems

Seller must declare when a vehicle  needs substantial repairs to the suspension components requiring over $750 CDN (on a non-cumulative basis) to repair as per the Standard Mitchell System

Day of Auction

Computer Equipment/Electrical Problems

Seller must declare when a vehicle  needs substantial repairs to the computer equipment or electrical components requiring over $750 CDN (on a non-cumulative basis) to repair as per the Standard Mitchell System

Day of Auction

Fuel System Problems

Seller must declare when a vehicle   needs substantial repairs to the Fuel System requiring over $750 CDN (on a non-cumulative basis) to repair as per the Standard Mitchell System

Day of Auction

Stolen & Recovered

The Seller must declare if the vehicle has been recovered after being reported stolen

Extended-Seven Days

Total Loss

The seller must disclose if the vehicle was declared by an insurer to be a total loss, regardless of whether the vehicle was classified as irreparable or salvage under section 199.1 of the Highway Traffic Act.

Extended-Seven Days

Public VIN Plate

The Seller must disclose if the original VIN plate (on the driver’s side of the dashboard) has been removed, altered or replaced.  Vehicles may not be offered for sale unless the original VIN plate is intact or has been replaced in accordance with provincial and federal regulatory requirements.

Extended-Seven Days

Excessive Rust

The Seller must disclose if the vehicle suffers from excessive rust. Rust is considered to be excessive when the location or quantity of the rust affects the structural integrity of the vehicle, e.g. the frame or any structural component is perforated by rust.

Extended-Seven Days

 

Appendix II – NAAA Structural Damage Policy

 

NAAA Structural Damage Policy January 1, 2011

The purpose of the NAAA Structural Damage Policy is to define and clarify terminology associated with structural damage and to specify the disclosure requirements of the seller for vehicles offered at NAAA affiliated auctions. The policy is intended to provide adequate disclosure to the buyer for informed purchase decisions and to limit arbitrations for the seller.

Definitions

a)    Vehicle Structure-The main load-bearing platform of a vehicle that gives strength, stability and design exclusivity and to which all other components of the vehicle are fastened. For purposes of this policy, there are three types: Unibody, Unibody on Frame and Conventional Frame.

b)    Unibody-A type of structure whereby the floor, roof, panels, etc. are welded together into one unit, thereby eliminating the need for a separate conventional frame. Unibody structures are typically shorter, sturdy and have thinner wall thickness.

c)     Unibody on Frame-A type of structure whereby a unibody structure is bolted to a conventional frame.

d)    Conventional Frame-Typically, a type of structure consisting of two symmetrical rails (beams) connected by crossmembers.

e)     Structural Damage-Damage to the structure or a specific structural component of the vehicle. Often referred to as frame damage, although it also applies to Unibody and Unibody on Frame structures in addition to Conventional Frame.

f)     Certified Structural Repairs-Repairs to a specifically identified structural component of a vehicle that have been certified to be within the Used Vehicle Measurement Standard (UVMS).

g)     Structural Alteration-An alteration to the vehicle’s structure including a lengthened or shortened frame, a modified suspension, or the installation or removal of after-market accessories.

h)    UVMS-Used Vehicle Measurement Standard. The commercially acceptable measurement deviation from the vehicle’s original structural specification in order for any deviation not to be considered structural damage.

Seller Disclosure Requirements

Sellers must disclose structural damage, repairs or replacements as outlined in this policy prior to selling a vehicle at auction. Specific declarations are required for the following:

a) Structural Damage as defined in this policy b) Improper Repairs c) Repairs not certified to be within the UVMS d) Improper Alterations e) Lengthened or Shortened Frame, unless clearly obvious by the

appearance of the vehicle f) Altered Suspension, unless clearly obvious by the appearance of the vehicle g) After-market accessories installed or removed, unless clearly obvious by the appearance of the vehicle h) Towing packages installed where holes (other than OEM holes) are drilled or if the frame is welded i) Multiple holes or access holes for Paintless Dent Repair (PDR) greater than 5/8". PDR access holes between 1/4" and 5/8" are subject to disclosure based upon location and condition.

Disclosure is not required for existing insignificant damage (provided that the vehicle is within UVMS limits) or proper repairs thereof. Insignificant damage is defined as:

a) Damage due to transport tie-down if less than 1" b) Damage due to improper jacking or lifting c) Damage due to contact with parking abutments and/or road debris d) Damage to a quarter panel, rocker panel, floor pan, etc. for ladder or

perimeter frame vehicles

Disclosure is also not required for the following: a) Towing packages installed using OEM holes do not need any disclosure

or announcement b) PDR access holes 1/4" or less do not require disclosure c) Roofs that have been re-skinned

Arbitration Rules for Structural Damage

a) A vehicle may be arbitrated if it has undisclosed existing damage or repairs, which should have been disclosed under this policy, even though the vehicle is within the UVMS. If structural damage is properly disclosed, the vehicle may only be arbitrated for improper repair of the designated area, existing damage or repairs to other areas of the vehicle not disclosed, or for failure to be within the UVMS.

b) In the event that structural alteration is disclosed on a vehicle, the vehicle may only be arbitrated for damage or repairs to structural components other than those disclosed or in the event of improper alteration.

c) Damaged or replaced core supports are not arbitrable under this policy.

d) Damage to the apron on a unibody structure in the area where the core support attaches may be arbitrable if significant damage or distortion has occurred. This would generally require measurement according to the UVMS.

e) Welded exhaust hangers are not arbitrable under this policy.

f)     Selling auction will, at its discretion, have a vehicle measured according to the UVMS at a facility of its choice. Prior to sending the vehicle for measurement, the auction should complete a visual verification of the physical condition of the vehicle to determine that it should be measured. If the measuring facility determines that the vehicle is within the UVMS, the buyer of the vehicle will be responsible for the charges paid to the facility. Likewise, if the measuring facility determines that the vehicle is not within the UVMS, the seller will be responsible for the charges paid to the facility.

g) For measurements according to the UVMS, the following guidelines will apply:

1) The vehicle structure must measure to a total tolerance of no more than +/-8 millimeters (mm) of published specification of length, width and height at all master control points, and

2) Symmetrically (comparative measure from side to side and point to point), the length, width and height must measure to a tolerance of no more than 6mm. In each case, the fender-to-door, door-to-door and/or door-to-quarter panel gaps must indicate proper fit of the panels.

h) Buyer must arbitrate improperly disclosed structural damage within 7 calendar days from date of purchase (purchase day counts as Day One).

i)     The buyer must contact and follow the arbitration process of the auction where the vehicle was purchased including the auction’s direction for return of the vehicle and the timeframe allowed for the vehicle to be returned.

j)     In the event of improperly disclosed structural damage by the seller, the buyer will be entitled to reimbursement in accordance with the NAAA Arbitration Policy.

Figure 1

Structural Damage Disclosure Requirement

Structural Component

Unibody

Unibody on Frame

Conventional Frame

1. Radiator Core Support – Including the upper and lower tie bars, center support or side baffles

None

2. Frame Rails Extensions (Ears) – On frame vehicles that area at the end of the frame rail to which the bumper, reinforcement or isolators attach.

None

3. Frame Rails – Including front, center and rear rails.

Existing or repaired damage, or replacement

4. Spring Pod, and Torque Box or Stabilizer Mount

N/A

Existing or repaired damage, or replacement

5. Cross members (Except Bolt-Ons)

N/A

Existing or repaired damage, or replacement

6. Apron/Upper Reinforcement Rails

Existing or repaired damage, or replacement

None

7. Strut Tower

Existing or repaired damage, or replacement

None

8. Cowl Panel / Firewall – excluding cowl vent panel

Existing or repaired damage, or replacement

None

9. Support Pillars – “A”, “B”, “C” or “D” Pillars

Existing or repaired damage, or replacement

10. Roof

If cut off or removed and repaired or replaced

11. Rocker Panel – Outer

Replacement

None

12. Rocker Panel – Inner

Existing or repaired damage, or replacement

None

13. Floor/Trunk Panels

Torn and/or perforated if 1" or more, dented if deflected more than 2" or replacement floor panel

None

14. Quarter or Cab Panel

Replacement

None

15. Rear Body Panel

None

 

Conventional Frame

Unibody on Frame

-Strut towers will be present -Rails and floor welded together -No independent rail system -Aprons will be present -Core support typically welded to aprons

-Unibody bolts to frame -Rails independently bolted to suspension and drive train -Has aprons -No strut towers -Rails tend to be a thicker gauge metal (iron) -Core support is typically welded to aprons

-Body is not welded to frame -Rails independently bolted to suspension and drive train -No aprons -No strut towers -Rails tend to be a thicker gauge metal (iron) -Core support is typically mounted by bolts only