ONLINE FAQ.

Are you hosting auctions?

Due to the recent pandemic, we are hosting online only auctions for the foreseeable future. You can participate in our public online auctions by registering to bid online from the home page of our website. Our yard is open for previewing Tuesday to Friday from 9 am to 5 pm the week leading up to a live auction, and Thursday and Friday from 9 am to 5 pm the week leading up to a timed auction. Please schedule and appointment to attend previewing.

If you want to receive email notifications for upcoming auctions, click here.

What is the difference between a timed auction and a live auction?

A timed auction is a sale where bidding opens for all items at the same time and remains open for several days, after which the items are sold to the highest bidder. Timed auctions run from Friday at 12pm until the following Monday at 12pm. Timed sales are exclusive to pro-subscribers and dealers.

Live auctions are similar to the previously held in person auctions. Items in these sales are run one at a time and sales are facilitated live by an auctioneer. All live sales are currently being held online only through the website. All other rules and procedures remain the same.

How do I register?

You can register by going to the home page of our website and clicking on the “ Register to Bid online ” button. To complete registration, you will be asked to upload a copy of your driver’s license. You will also land on a paywall. In order to register, you either need to leave a $500 security deposit, or purchase a Pro-Subscription for $120+HST. The $500 security deposit is returned to you 3 business days following the auction. The pro-subscription is non-refundable.

What is a Pro-Subscription?

Pro-Subscriptions are available to individuals and businesses that plan to buy and/or sell on a regular basis. A Pro-Subscription registers your account for every public auction, including public timed auctions, for one year from the date of registration. This includes both public live auctions, and exclusive timed auctions. Pro-Subscribers also have access to previous auction sales results. Click here for more information.

Can I preview the vehicles in person?

Yes, you can! Our yard is open for previewing Tuesday to Friday from 9 am to 5 pm the week leading up to a live auction and Thursday and Friday from 9 am to 5 pm the week leading up to a timed auction. We strongly encourage you to come and inspect the vehicles before bidding on them. Due to the recent pandemic, we are open by appointment only. Preview time can be booked through the website, and only two people will be allowed per appointment.

What if I don’t have a driver’s license?

If you DO NOT have an Ontario Driver’s License, we can still register you for the auction. HOWEVER, should you purchase a vehicle; we must create a RIN (registered identification number) for you in order to flip the vehicle’s ownership into your name. We can take care of this for you at a cost of $29 which is charged to us from Service Ontario. The RIN created for you will act as your Ontario Driver’s License number. You will need to provide two pieces of ID (driver’s license, passport, birth certificate).

Can I Register My Company?

If you would like to register under your company or business name, you must provide us with your RIN (registered identification number) and accompanying paperwork that proves to us you are the owner of the company.

RIN Numbers (Registered Identification Number) can be found on any ownership in your company’s name.

If you’re registering a company, provide a copy of an ownership plus a business card, and any documents that prove you are the owner of the company.

We can no longer create a RIN on behalf of a company, if you do not currently have one and need to have one created you will have to contact a Service Ontario and provide them with the proper documentation.

A Registrant Identification Number or RIN acts in place of a driver's license number. If an individual or company does not have a driver's license and requires one for a vehicle related transaction, a Registrant Identification Number is created on the system.

BUYING FAQ

If I am the winning bidder at the online auction, how do I pay?

Payment options: cash, debit, certified cheque, bank draft, VISA, Mastercard, Email money transfer, or direct deposit from any Scotiabank location. Please note that there is a 3.2% service fee to use a credit card for payment.

Following a live auction, our office is open for payments and vehicle collection on the following days via appointment:

Saturday (day of auction) 9 am to 5 pm

Monday (following the public auction) 8:30 am to 6 pm

Tuesday (following the public auction) 8:30 am to 6 pm

You have until the Tuesday following the auction at 6 pm to pay for your vehicle in full and remove it from our yard. Late removals will be subject to a storage fee of $75/day.

Following a timed auction, our office is open for payments and vehicle collection on the following days via appointment:

Monday (Final day of auction) 1 pm to 5 pm

Tuesday (following the public auction) 8:30 am to 5 pm

Wednesday (following the public auction) 8:30 am to 5 pm

Thursday (following the public auction) 8:30 am to 5 pm

Do you still offer travel permits for vehicles bought online?

Yes. Service Ontario is here on auction day until 5pm. They will be here issuing 10-day temporary trip permits at a cost of $29 cash only. ONLY the Service Ontario Bayfield location in Barrie will issue you a trip permit for the vehicle you purchased here so be sure to pick one up as it will save you time. If you have to make the trip there on Monday or Tuesday, please note that they are currently operating on limited hours from 10 am to 2 pm.

Articles required to purchase a trip permit are:

- Driver’s License

- Proof of Insurance

- Your bill of sale

What if I can’t be online on auction day?

You can register to bid online and place pre bids or “proxy bids” on items.

To submit pre bids, you simply register to bid online. Once your application is validated, you can select the vehicle you want to add a pre-bid to. Then place your bid.

A pre-bid is where you set the maximum amount you are willing to bid for an item. The system will automatically bid on your behalf, to that amount, but may stop lower if there is no competition.

How do I know when the car I am interested will be up for sale?

On average, we do roughly 30 vehicles an hour per lane. The vehicles run consecutively in each lane in numeric order. This is a good way to know approximately when a vehicle will be up for auction. For example, if you are interested in Lot X 60, the vehicle will be the 60 th item in the X Lane and will be going through around 11am. This is ONLY a general time frame, so be sure you are ready and prepared for when the vehicle goes up for auction so don’t miss your chance!

Where do all your vehicles/items come from?

We have many sources for our inventory. Sources include:

- Governments

- Local and Regional Municipalities

- Various police/fire/medical services

- Financial institutions

- Repossessed vehicles

- Dealerships

- Rental car companies

- Fleets and Corporations

- General public

Are there reserves on your vehicles?

Yes, some vehicles have reserves on them while others do not. It is not disclosed whether a vehicle has a reserve or not. It is up to you to bid on vehicles/items at a price you are comfortable with.

What fees will I be incurring if I purchase something?

Your fees will depend on what you purchased and it may depend on who the consignor of the vehicle/item is. Vehicles, recreational items, equipment, etc; all have different fee structures so please check accordingly prior to bidding. The fee schedule is on page 2 of our auction guide .

Are your vehicles sold certified?

All vehicles and items are sold AS-IS, WHERE IS. It is your responsibility to have the vehicle certified by the following Wednesday after the auction. Once Service Ontario begins the process of transferring the ownership into your name and the vehicle has not been certified/e-tested, it will become UNFIT. Your trip permit will no longer be valid for the vehicle and you will be unable to purchase one since the vehicle will now be ineligible since it is unfit.

Am I restricted to the number of vehicles I can buy?

Not necessarily. You may purchase as many as you wish, however, if you purchase more than 2 vehicles in a calendar year, your account will be placed on hold until you complete a Multiple Vehicle Purchase Form. Once we can confirm that you are buying vehicles for personal use, then we will take your account off hold. It is illegal to buy and sell vehicles for profit in Ontario without an OMVIC license.

How do I know if it is a good car or not?

Every vehicle at North Toronto Auction has had a Carfax Vehicle History Report done on it.

Every seller including governments are required to declare any major mechanical defects, the prior use of the vehicle and any defects that may affect the safety, performance or value of the vehicle.

The accident & mechanical history is clearly stated in the Sale Day Catalogue, on the website and announced by the auctioneer.

It is up to you to inspect the vehicle and be aware of any announcements. We are open for previewing Tuesday to Friday before public live auctions, and Thursday & Friday before timed auctions. We encourage you to come and inspect the vehicles in person.

North Toronto Auction enforces “Full Disclosure” and is compliant and in good standing with OMVIC “Ontario Motor Vehicle Industry Council”

Can I take my vehicle/item(s) home with me on the day of the auction?

Yes, you can! Once your invoices are paid in full, we will release your vehicle/items. Be sure you have transportation arranged for the vehicle if it needs to be towed.

Service Ontario is here on auction day until 5 pm. They will be here issuing 10-day temporary trip permits at a cost of $29 cash only. ONLY the Service Ontario Bayfield location in Barrie can issue you a trip permit for your vehicle purchased here so be sure to pick up your trip permit on auction day as it will save you time. Articles required to purchase a trip permit are:

- Driver’s License

- Proof of Insurance

- Your bill of sale

Select vehicles do not qualify for the trip permit and will have to be towed. They are identified in the announcements as “Unfit ownership - must tow vehicle”.

Be sure to inform your insurance company that you have purchased a vehicle so that it is insured before you drive home.

TAKE the time to go over the car before you drive it.

Check the fluids

Check the Brakes

Check the air in the tires

Check for any dash lights that may be on

Please do not drive the vehicle if you feel it is unsafe for any reason.

Who takes care of the ownerships and when will they be ready?

We take care of the ownerships for you. We will transfer them into your name and they will be ready for pick up after 10am the Monday of the week following the auction (9 days following a live sale, 7 days following a timed sale. All ownerships that have not been picked up by 5pm Monday will be automatically mailed out to the address you have registered with Service Ontario. If you would like your ownership held longer, please give us a call prior to 5pm Monday.

Contract Changes

We highly recommend that you register for the sale under the name that you would like the item registered under. If you would like the item registered in a different name, we do offer contract changed, however we do charge $100 fee.

SELLING FAQ’S

I want sell something at the auction, what is the process?

If you are selling something with an ownership, it MUST be in your name. The name of the person on the ownership must be present when the item is brought in for consignment. Your ownership, driver’s license, and insurance information will be required for the consignment form at the time of drop off. The deadline to drop off your vehicle or equipment is Thursday 5pm, the week of the auction. The sooner you bring it in the more exposure it will get on our website and during preview days. Please book an appointment time to drop off through our website.

What are the Fees to Sell?

On auction day your vehicle will be sold to the highest bidder and we will charge 12% of the selling price to a maximum of $390. There are different fees for industrial equipment, recreational items, and light equipment so please contact our customer care specialists for further details.

Can I put a reserve price on my car?

Yes, you can. We offer public consignors the opportunity to place a reserve bid on their vehicle. However, we do charge a non-refundable fee of $225+HST for you to have the ability to place a reserve price on the vehicle. This fee is in addition to the auction fee. This fee will allow your vehicle to have a reserve price for the run of two sales, both the live auction, and a complementary timed sale of your choice. This fee also includes a pro-subscription for 1 year. The pro-subscription gives you access to previous auction sales results, and allows you to log in to the live auction and represent your vehicle online.

Do you advertise my vehicle?

Once the vehicle/item has been entered into our system, it will be photographed and uploaded to our website (30,000 unique visitors per month) where it will also be advertised with Carpages.ca, Cargurus.ca, and Wheels.ca. Your vehicle will be available to online bidders across North America, giving you even greater exposure to potential buyers.

What is a consignment form?

When you bring a car to be sold you are required by law to complete a “Consignment Form”. This form gives us permission to sell the vehicle on your behalf. You Must complete the Declaration section. This is where you disclose the mechanical fitness of the vehicle and any history of the vehicle including any or all defects.

What items are accepted?

Items accepted for consignment here at North Toronto Auction include:

- cars/trucks/vans/SUVs

- recreational vehicles (boats, watercraft, RV’s, ATV’s, motorcycles)

- heavy equipment items (light to heavy duty trucks, work trucks, specialty work vehicles, buses, trailers)

- No tools, used tires, or furniture are accepted from the public

Can I sell more than one vehicle?

You are only permitted to sell one vehicle per auction. However, you are welcome to sell multiple equipment and/or industrial items. Please note that if you are selling recreational, industrial, or equipment items, it will be auctioned off in the last Public Auction of the month.

When will my cheque be ready?

Your cheque will be ready for pickup or will be mailed out the Monday of the week following the auction (9 days following a live sale, 7 days following a timed sale. Your cheque will be held here unless you request it to be mailed out to you. Your fees will be deducted from the selling price of the vehicle/item.

When do you have industrial equipment, recreational vehicles, and other similar/miscellaneous items for sale?

We have equipment/industrial/recreational auctions ONCE a month. The industrial/equipment/recreational auction happens at the LAST public auction of each month.