I am not a Cat Guy
I am not a cat guy. Actually, I am not even a pet guy. Although, when I had to put down my 16-year-old cat this past July my eyes swelled with tears. It was probably just seasonal allergies of course, because I am too tough to be a cat guy.
I just got off the phone with a guy who has an uncontrollable cat. Apparently, this cat is so crazy that it jumped on his lap, extended its furry paw, and right clicked his computer mouse; bidding on a vehicle at the auction and buying the car. What are the chances?! Well believe it or not, this apparently happens more often than you think. You laugh, but this isn’t the first time I have had a call from a remorseful buyer with cat issues. Unfortunately, it isn’t even the second time….
I’ve had buyers call me to cancel deals blaming their infant children, ex-wife, disgruntled former employee, drunk husband, pocket dialing mobile phone, and lots and lots of hackers. And while I am sympathetic, I always end the conversation the same way; “I’m sorry, all sales are final.”
Many people don’t realize this, but Ontario regulations don’t offer car buyers a “Cooling-off period”. Consumer protection legislation has this in other industries but not in automotive sales. When your feline friend buys a car on your account at North Toronto Auction; It is yours.
However, to put your mind at ease and in an effort to help new to online buyers (even those with crazy cats), we introduced an auction industry first 72-hour online return policy. This is meant to help those people who have made a mistake with their purchase, have had second thoughts, or just can’t come up with a good excuse to cancel the deal. There is information on our website that explains the policy in more details.
With this policy available you can buy with confidence at North Toronto Auction. Hopefully this helps minimize the blame on some of our feline friends.
Thanks for reading,